Archive for June, 2008

CS55 Wireless Office Headset System

June 26th, 2008 No comments

The Plantronics CS55 Headset is the first in the United States to implement DECT 1.9 GHZ Voice-Dedicated wireless Technology. You can receive calls up to 300 feet from a desk phone, talk and get coffee all at the same time! The CS55 has superior quality, secure communication voice dedicated provides uncompromised audio quality and the lowest probability of interference. The CS55 allows 10 hours of talk time and has a remote answering option. The noise cancelling mircophone is perfect for any work environment and drownds out the background noise so your caller can hear you more clearly.

On Line Indicator

June 17th, 2008 No comments

Are you constantly being interrupted in the middle of a phone conversation by your co-workers because they don’t realize you are on the phone? We have the perfect solution to put an end to interrupted calls and a way to let everyone know when you are on the telephone. Headsets Direct developed the 09296-32 Universal On Line Indicator. The online indicator can be used with most modular headsets and amplifiers and also with corded or wireless headsets. It conveniently attaches to any hard surface, such as the top of a cubical or computer moniter. It is equipped with a 6 foot cord that allows for easy adjustment and has a hook to place your headset on when not in use. So, from now on enjoy each phone call and take the worry of getting interrupted away.

Plantronics Polaris – Discontinued August 15, 2008

June 4th, 2008 No comments

In an announcement from Plantronics the Polaris line of headsets will be discontinued in August 2008. This line was initially designed for Northern Telecom phones and the purchase of a Polaris headset included a bottom cable instead of needing an amplifier. Without an amplifier, you saved money and space on your desk. Other phone manufacturers such as GE, Mitel, NEC, Polycom and Toshiba migrated to this headset solution as well. Going forward after August 2008, you will need to use the standard Plantronics H-series headset with an A10 bottom cable (66268-02). Same result and function at the Polaris solution, but now by using the standard headsets, they will be much more readily available.

Going…going…Almost Gone.

June 4th, 2008 No comments

Plantronics has announced that the Supra line of headsets will be discontinued August 15, 2008. This was the model that put Plantronics on the map for call center and business headsets. This will affect the H51, H61, H51N, and H61N models. If you have been using the H51 model, you will need to either stock up on spare units or consider migrating to the new SupraPlus H251 version. The sound quality is better and the style of the H251 appears more modern. The price will be the same for the newer model or even slightly less with most dealers. It will be sad to see the Supra go but you will now have a newer looking, better sounding, less expensive solution with the SupraPlus.

Colored Headset Voice Tubes

June 3rd, 2008 No comments

Colored voice tubes can be a great way to distinguish teams in a call center or just to match to your favorite attire! Both the Plantronics 17593-70 and Plantronics 29960-70 come in a 6 pack of variety colors. Voice tubes are great for making your calls clearer and your voice more distinct for your caller. Plantronics recommends that you replace your voice tube every six months.

Headset Voice Tubes

June 3rd, 2008 No comments

Do you keep hearing from your callers that your voice is not as clear as it used to be, or that it seems to be a little fuzzy? It could be, that your voice tube needs to be replaced. In fact Plantronics, the number 1 manufacturer of voice tube headsets recommends that you replace your voice tube every six months. The Plantronics 17593-01 Headset Voice Tube is used for H31, H41, H51 and H61. It helps provide a clear, crisp communication between you and your caller. If you have a newer headset, such as H81, H91, H101, H141, H171, H251, H261, H351 or an H361 we recommend the Plantronics 29960-01 Headset Voice Tube. Trying to clean the end of the tube rarely makes much of a difference. There is a small screen at the end of the tube that collects makeup, mustard and other stuff which gets caked in and is impossible to remove completely.

Can you Hear me Now??

June 2nd, 2008 No comments

“Can you hear me now, sir?” “There is too much background noise, I can’t hear what you are saying!” Are you familiar with this scenerio? If so it might be time for you to add a Background Noise Suppressor to your voice tube. By using the 10757-00 Plantronics Background Noise Suppressor it will allow your callers to hear more of your voice, rather than all of the noise going on behind you. It is a small white clip that simply slides on to the end of the existing voice tube on your headset. It is a great way to cancel out unwanted noise, however if you work in an environment with an extreme amount of background noise, you will need a headset with a noise cancelling microphone.

Plantronics Leather Ear Cushions

June 2nd, 2008 No comments

Are you using foam cushions with your headset and getting tired of them pulling your hair every time you have to take them on and off? We’ve got the solution for you! With the Plantronics 19025-01 Leather Headest Ear Cushions you can say goodbye to bad hair days and headaches! These leather donut shaped cushions make it easy to slide your headset on and off, plus you get the added bonus of more comfort. Another advantage is the leather is easy to clean if you need to share headsets with others.