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Help? What is the reach of the Plantronics DECT wireless headset system with USB interface?

July 27th, 2009 No comments

Q: How far does the Plantronics DECT Wireless Headset System with USB Interface reach?

A: The new Savi DECT wireless office system with USB interface has a range of up to 350 feet. The Calisto Pro for the home office, which features the same DECT technology and USB interface, has a range of up to 300 feet.

Help? Does the Avaya 4610SW IP need an amplifier to work with the Plantronics H261?

July 20th, 2009 No comments

Q: Does the H261 Headset require the use of an amplifier to work with the Avaya 4610SW IP?

A: The Avaya 4610SW IP Phone has a dedicated headset jack. For the H261 Headset to work with your phone, you will need the Plantronics HIC-1 (part # 49323-04) direct connect cable.  An amplifier is not necessary as this set-up uses the volume controls of your phone. This is a cost effective way to use a headset with the Avaya 4610SW IP phone.

Help? Is an extension cable available for the Plantronics .Audio 645

July 9th, 2009 No comments

Q: How long is the cable for the Plantronics .Audio 645 and is an extension cable available?

A: The length of the cord for the .Audio 645 is about 9.5 Feet. At this time Plantronics has no plans to make an extension for their computer headsets. You may be able to locate some 3.5mm male to female extensions at an electronics store as long as they’re wired the same as the .Audio 645.

Help? What Headset can I use with my ShoreTel IP 265 Telephone?

July 6th, 2009 No comments

Q: I use a ShoreTel 265 phone at work and I need to find out if the AWH-55 Wireless Headset will work with this phone. I would like to be able to answer the phone from the headset without the use of a handset lifter so please let me know what model would work with my phone.

A: Here is what is recommended for the ShoreTel IP 265 Telephone: Instead of the AWH-55, you want to use the Plantronics CS55 ($225.00). Physically, it looks similar to the AWH-55 but it works on a different frequency (1.9 GHz) that will not interfere with your wireless Internet connections in the office and it has up to 10 hours of talk time. To connect it to your phone without having to use a handset lifter, you will need the RD-1 adapter cable (#78887-01, $24.95) which allows for remote call answer/end.

Help? We have Plantronics headsets at work and I am trying to figure out if the amplifier will work with most plantronics cordless headsets stations.

June 29th, 2009 No comments

The model of amplifier will determine it’s interchangeability. However, the Plantronics corded amplifier is not normally designed to work together with cordless / wireless stations, although if they’re used on different phones, they can be used on the same phone system. Another possibility is our training adapter, primarily used for training purposes but does allow you to toggle between corded and wireless headsets. The headsets used with the corded amplifier are compatible with the older Plantronics CA10 cordless base because of the quick disconnect feature but the CA10 is now discontinued and only available as a reconditioned unit.