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Cisco Trilogy. All good trilogies usually come in three’s…

July 15th, 2009 No comments

Cisco Trilogy. All good trilogies usually come in three’s…

Help? My Cisco has a headset jack, do I need an amplifier? No, you do not need an amplifier to use a corded headset on most Cisco phones. Cisco 7940, 7960 & 7970 series phone models are “headset ready” and have a dedicated headset jack on the back of the phone, so instead of the amplifier you just use any Plantronics H-series headset with a bottom cable (26716-01). “Headset ready” phones have small amplifiers built-in, so no external amplifiers are required. We do have a couple of models that were designed for Cisco and include the bottom cable, HW251N-CIS and HW261N-CIS. The only scenario where the “CIS” versions will work great and some of the others won’t, is if you are using a Cisco Power Cube (ac adapter) with your phone at a remote location. (This is rare)

Help? Can I use a wireless headset for my Cisco phone? Absolutely! We have several wireless headset models that will work with the Cisco 7940, 7960 & 7970 series phones. Wireless headsets give you the mobility to multi-task without being chained to your phone. Some of our wireless models include the Plantronics CS55, and we also have the Savi Office Models like the WO100 & WO200 which allow you to use the same headset on the telephone and the computer. (These are way cool!) And don’t forget that you either need the HL10 handset lifter or the APC-4 EHS (Electronic Hook Switch# 37978-01 for Cisco) to answer away from your desk by just pressing a button on the headset.

Help? Do Cisco Cordless phones have a standard 2.5mm jack? No, the Cisco cordless phones such as the 7921 model does not have a standard 2.5mm headset jack. It does have a 2.5mm headset jack, but it is not the standard one. You can use any Plantronics H-series headset, and you will need the special 2.5mm patch cable (model# 65287-01) to connect it to the Cisco cordless phone. So please don’t get a headset with a regular 2.5mm plug, it just won’t work…

Help? Can the Plantronics .Audio 920 just be used for music or tutorials?

June 29th, 2009 2 comments

It sure can!  Most people use the Plantronics .Audio 920 for SKYPE or other VOIP software, but you can also use it for listening to music or tutorials on your computer.  Once you plug the USB dongle into your computer, just configure it through your “control panel” (go to sounds & audio devices, then audio, then sound playback) and set it as your “default” audio sound playback device, instead of your regular speakers, that way your computer speakers will be muted and you will be the only one who can hear the sound through your headset.