Q: How far does the Plantronics DECT Wireless Headset System with USB Interface reach?
A: The new Savi DECT wireless office system with USB interface has a range of up to 350 feet. The Calisto Pro for the home office, which features the same DECT technology and USB interface, has a range of up to 300 feet.
Plantronics Voyager® PRO: Availability Update The new Plantronics Voyager PRO headset has received overwhelming press and media recognition as well as strong acceptance in the market. Currently, our production facility is increasing capacity to keep pace with the tremendous demand, so we are moving out the general availability date to September 2009.
Product Description: Premium Bluetooth Headset Product
Model: Plantronics Voyager PRO
SKU: 79800-XX
Available Regions: US
MSRP: $99.99
Available: September 2009
Q: Why can’t I use a Plantronics H-Series Headset & a Polaris cable with my Nortel phones, rather than the A-10 cord?
A: Up until about 6 months ago, Plantronics made a line of headsets called the Polaris series Headset. These headsets were designed to work with phones like the Nortel that have a built-in amplifier. Plantronics no longer manufactures the Polaris headsets because they came out with the A-10 Cable. The A-10 Cable allows any of their H-Series Headsets to work effectively with phones, which in the past, required the Polaris headset. However, the polaris cable is not designed to work with an H-Series headset because the circuitry is not compatible.
Q: I already bought a Plantronics Calisto Pro on eBay to use at the office – simply for hands-free conversation because we are dispatchers who have to constantly refer to crew guides and keep track of events in logs. I have been trying to connect the work phone handset coil cord (smaller) jack to the Calisto base’s (standard) phone socket, but although it does click into place it appears there is no contact being made.
Do you know if there is an adapter available anywhere to make this connection? In both cases only the two middle contacts are installed in the plug/socket, so either a solid adapter unit or a (1 foot) patch cord with a female handset socket and a male standard phone jack would seem to be the solution.
A: Unfortunately, a problem we run into regularly with online auctions is their inability to explain products. There is no way to connect a handset to the CalistoPro. It’s basically a single line cordless telephone that connects to a Bluetooth wireless headset and your PC for expanded communication capabilities. The modular connection on the base is just for the telephone line. With a splitter you can add a phone with a corded handset to use along with the Calisto Pro.
Q: Plantronics H251N-UNC SupraPlus Headset w/ Ultra Noise Canceling. Can I use this with a Blackberry? What is the mm of the connection? I need 3.5. If it is not 3.5, does it come with an adaptor?
A: When it comes to Blackberry, it’s not easy to find a compatible corded headset. First of all, because most of them have a 3.5mm headset jack as opposed to the more popular 2.5mm. The second problem is that even a standard 3.5mm patch cable (such as the Plantronics 40845-01) will not work with their 3.5mm because the Blackberry apparently has different internal contact points. So even though they physically fit, they won’t work right. Blackberry really tries to make it a proprietary thing so that you have to buy their headsets…
The Plantronics Voyager 855 will be discontinued. The last order date for the Plantronics Voyager 855 is August 31, 2009 and is only available while supplies last.
But actually it is, Kermit… And we were green way back before “being green” got so popular. We have recycled, repaired and refurbished headsets for years. We sell both new as well as refurbished headsets and amplifiers for our customers looking to save a little money. So just as a reminder… don’t throw that old broken headset away in the garbage, recycle it by trading it in with us for a credit when you purchase a new one for yourself. We may even be able to refurbish or repair your old headset for you, if it’s a Plantronics corded commercial grade headset (such as the “P” Polaris series or “H” series with the M10, M12, or M22 Amplifiers). One way or another, we’ve got you covered with a few different options. So just give us a call and see what we can do for you. See, I told you that it was easy…
Headset options for Avaya Partner phones:
( Avaya – pronounced: ”uh – vi – yuh”, rhymes with “papaya” ) Say that loud enough and beat on your chest, they may call you Tarzan.
Thus far, I have only talked about the corded solutions for the Avaya Partner phones which included the Plantronics M22 and “H” series headsets, but you can also use any of the Plantronics regular wireless office systems such as the Savi Office series or the CS55, CS70N, CS351N, etc. Keep in mind that you will also need the optional HL10 Handset Lifter if you want the one-touch remote answering capability, otherwise if you do not get the HL10, you will have to answer & hang up just like you would with the corded setup by lifting the handset up and down for each call. Also, the HL10 Handset Lifter doesn’t always hear the ring from the Avaya Partner phones, it will usually make the headset beep in your ear for an incoming call but not for a call that is transfered to you. So sometimes you get it, sometimes you don’t.
Avaya Partner phones are “special”… in a good way. Some of you will remember the Plantronics SP-02H amplifiers also known as the “one-touch” amplifiers that could be used with Avaya Partner phones which would allow you to answer and hang up a call at the touch of a button. Those were great units, but unfortunately, they were discontinued in 2008 and there is really nothing else made that will work the same way on the Avaya Partner phones.
So now what do we do ? Well, we now have to use the standard amplifiers like the Plantronics M22 along with any of the same Plantronics “H” series headsets that we used before with the SP-02H amplifier. The catch is that we now have to lift up the handset, set it off to the side, and then hang it up after each call. So for those of us that remember how easy and streamlined it used to be when we used the SP-02H amp with our Avaya Partner phones, this kinda stinks… Now there is another way around that, you can use a Plantronics T10H dial pad base along with an “H” series headset. This setup will let you answer and hang up just by pressing the on/off button on the dial pad base, but it’s basically like having a 2nd phone on your desk. So if you have the space, at least you won’t have to lift and lower your handset for every call.
However, remember when I told you that the Avaya Partner phones were “special”… ? Well here’s why. If you have the Avaya Partner model 18D or the Avaya Partner model 34D, you have an extra jack on the bottom of your telephone labeled “AUX” (auxilary) right next to the line jack (where the cord plugs in from the wall). You will have to remove the adjustable base on your phone to see these. The special “AUX” jack on the bottom of your Avaya Partner phone will allow you to use the CS55H, which is the “Home Edition” version of the regular CS55 wireless office system. You can also use the Calisto Pro, which has a dial pad, so you can actually make a call away from your phone as well as being able to answer and hang up. The Calisto Pro will also connect to your computer via a USB port, just incase you want to use it with SKYPE or something else on your pc. And last but not least… You can also use the Plantronics CT14 system, which also has a dial pad so you can answer, hang up, and make calls away from your Avaya Partner phone. The Plantronics CT14 is a great system with a very good price point which cost about the same as a corded setup (maybe even just a little cheaper). And the beauty with using any of these 3 wireless systems (besides the obvious wireless factor) compared to the corded setup and other wireless systems is that you do not need to activate the hookswitch by lifting the handset on the Avaya Partner phone, thanks to our special little “AUX” jack. So that means that you do not need the HL10 Handset Lifter for remote answering. This not only streamlines the way that you use your headset, but it can also save you money. The Avaya Partner 18D & 34D are some of the very, very, few models made that will allow you to use these systems that have a dial pad. So you are able to get more functions, for the same or less money… From my point of view, the Plantronics CT14 cordless system gets you the most bang for your buck when you have the Avaya Partner 18D and 34D model phones . Why would I buy a corded setup for my Avaya Partner phone and pay more money when I could get a Plantronics CT14 and be cordless ? Kinda doesn’t compute. Plus with the CT14, you can also transfer calls, call a specific 2 digit extension, and even check your voicemail remotely. But, check out these systems on our website for yourself and see what computes for you. See, I told you that the Avaya Partner phones were “Special”…
If you ever lost or needed to replace your Plantronics CS351N headset, you will need to “Pair” it to the base. Unfortunately, there are no instruction included with your replacement headset and it’s not as easy as placing it in the base. Click here for pairing your Plantronics CS351N wireless headset so you can be up and going in a few minutes.
