End of Life Announcement – SupraPlus Wideband Monaural USB Headset

April 17th, 2009

The SupraPlus Wideband monaural USB headset (HW251N-USB) will be discontinued and is only available while supplies last. Going forward, please order and offer the following products in the industry-leading Plantronics family of professional Unified Communications USB headsets: Quick-Disconnect versions of the SupraPlus Wideband USB headsets (HW251N/DA-M or HW261N/DA-M) and/or the hardwired Entera USB headsets (HW111N-USB-M or HW121N-USB-M).

Plantronics Savi™ Go

April 17th, 2009

Savi Go gives professionals a simple to use wireless headset and USB adapter to connect to both PC and mobile phone communications. Savi Go is Optimized for Microsoft Office Communicator 2007. The Plantronics Savi Series will be available in spring 2009.

Plantronics Announces New Products Optimized for Microsoft Office Communicator 2007

April 17th, 2009

Plantronics is pleased to formally announce four new USB/PC products that are Optimized for Microsoft Office Communicator. These products help meet the growing demand and opportunities with Unified Communications and the increasing use of PC calls in the market place:

.Audio™ 1100M
A familiar phone design with wideband audio, one touch call control, noise canceling microphone, and speakerphone activation key to transfer call to loudspeakers on PC. The .Audio 1100M (part #57700.001) is now orderable and shipping with an MSRP of $79.00.

MCD100-M™ USB
A USB speakerphone with full duplex audio with noise suppression and echo cancellation, integrated microphone and loudspeaker and a mute button that automatically syncs with Microsoft Office Communicator 2007. The MCD100-M USB speakerphone (part #81402-01) is now bookable and will begin shipping in May with an MSRP of $179.00.

Entera™ USB MOC – Monaural
A monaural corded headset (HW111N-USB-M) with call control. Targeted to frequent users and conference callers. The Entera HW111N-USB-M monaural (part #81272-01) is now orderable and shipping with an MSRP of $109.00.

Entera™ USB MOC – Stereo
A stereo corded headset (HW121N-USB-M) with call control. Targeted to frequent users and conference callers. The Entera HW121N-USB-M stereo (part #79930-01) is now orderable and shipping with an MSRP of $129.00.

Introducing the Bluetooth® Headset: Plantronics Voyager® PRO – Engineered for Sound Quality™

April 17th, 2009

In late April, Plantronics will announce a new Bluetooth headset designed to meet the needs of the mobile professional. Due to limited availability at launch, the Plantronics Voyager PRO will be initially sold by a small number of retail partners. This product expands the Plantronics Voyager line of performance Bluetooth headsets. At this time, there is no plan to discontinue the iconic Plantronics Voyager 510.

Plantronics Voyager PRO will be available for commercial distribution on July 15th.

Plantronics Teams with IBM to Enhance Business Communication With Sametime Unified Telephony

April 16th, 2009

On April 1, 2009, Plantronics announced plans for integration between IBM Lotus Sametime Unified Telephony and Plantronics’ suite of Unified Communications (UC) products. Plantronics is participating in the Lotus Sametime Unified Telephony Validation Program to test its broad range of corded and wireless solutions to ensure full interoperability and easy implementation within existing IT environments.  As adoption of UC solutions for improving business collaboration increases, Plantronics and IBM are working together to optimize the user experience for Sametime Unified Telephony and Sametime-based telephony and web conferencing. Customers using Sametime Unified Telephony with Plantronics UC products, including the recently announced Savi Series, are assured of plug-and-play simplicity, superior audio quality and, with Savi Series, enhanced agility for managing calls routed by Sametime Unified Telephony across multiple devices.

Plantronics Savi wins Unified Communications Product of the Year

April 16th, 2009

We keep talking about how great the Savi line of wireless headsets are and now the awards are starting to back us up. Unified Communication is a new term in the telecommunications industry and specifically in the headset world, it means that you’re able to use one headset and communicate with multiple devices such as your desk phone, computer soft phone or cellular phone.  View Product of the Year awards from TMC.

Why your new CS55 replacement headset doesn’t work…

April 15th, 2009

If you break or lose your CS55 headset and need to purchase a replacement, it’s important to know about an important step before your new headset will work.  You need to pair or subscribe the headset to the base.  What does that mean?  Your new headset isn’t able to communicate with your old base until you connect the two.  Please visit How to subscribe or pair your Plantronics CS55 wireless headset to the charging base for complete instructions with pictures to make the process painless.

The greatest thing since sliced bread ? You make the call…

April 15th, 2009
WO100 Savi

The Savi wireless office systems are the next link in the evolutionary chain of Plantronics’ wireless headset systems.  Years in the making, these beauties are about to make their debut.  The Savi Office Systems will work with most single & multi-line phones, but it will also work on your computer with SKYPE or whatever other software you may have.  And it’s all integrated into the base of the system, no extra devices needed !  How cool is that ?  There are currently two models offered, the Savi WO100 and the Savi WO200.  The WO100 is the convertible model which gives you the option to wear it over the head or over the ear, you just snap on whichever attachment you’d like.  The WO100 headset looks just like the Calisto Pro headset, except it offers the convertible option.  The Savi WO200 is the over the ear model which loops over your ear and has an earbud that goes in the ear, which resembles the CS70N headset. 

 

And can you say “Holy distance Batman” !  The Savi Office systems have an extended range of up to 350ft, while still using the same rock solid 64 bit encrypted DECT 6.0 technology to keep your calls secure.  You can also easily pair up to four of the Savi headsets to one base unit for conference calls, you can even conference between your landline phone and your softphone.  As more and more individuals as well as companies are starting to venture out and use programs like SKYPE and other Unified Communications software to be totally connected, and to simply save money every month on their long distance charges, these types of systems are quickly becoming a much needed valuable tool for us to get the job done.  The Savi systems are compatible with the standard HL10 Handset Lifters for remote one-touch answering and can also be used with specific EHS’s (Electronic Hook Switches) for certain phones.  The cutting edge Savi systems are just packed full of so many features, you really have to check them out to see what they can do.  We are always looking for “tools” to help us be more productive and more efficient in the office, and if it can make my workload easier… hey, I’ll take that too.  So any way you slice it, that ain’t bad.  Welcome to the wireless evolution !   

How to: Replace your Plantronics CS55 Battery

April 9th, 2009

If you’re Plantronics CS55 wireless headset doesn’t hold a charge like it use to, it’s probably time to replace the battery. It’s not the easiest thing to do, but with our guide and pictures, we can walk you through it and have you up and going in a few minutes.  Click here for steps.

Nervous about new Skype Technology?

April 8th, 2009

Don’t be! We put together “5 Easy Steps to Start Using Skype” with screen shots and detailed information to help you be up and going in minutes. Download the application – Hookup your headset – Start using Skype! It’s that easy and if you run into trouble call us!