All About Headsets | by Headsets Direct | 1-888-244-0483 » CS55

Q: Can I use the Plantronics CS55 wireless unit on my computer for SKYPE?

Sue — Tue, 12 Jan 2010 17:50:42 +0000

A: No you can not. We do carry many headsets that you can use with your computer. Take a look at this link for all of our USB/Analog Headsets.

http://www.headsetsdirect.com/plantronics/plxcomputer.html

Help? Is it possible for the CS55 Headset to work with the CS351N base?

Sue — Mon, 20 Jul 2009 22:51:46 +0000

Q: I currently have a used Plantronics CS351N wireless headset, but I would prefer to use an over-the-ear style headset. Can I use the Plantronics CS55 headset with the charging stand from my CS351N headset?

A: Unfortunately, the base unit of the CS351N is not interchangeable with the CS55 headset. The charging unit for your CS351N was designed to hold the CS351 headset, consequently, the contact points match up perfectly with the contact points on that headset. Since the CS55 headset will not fit into your charging unity properly, the contact points will not match up, and the CS55 will not get charged.

Help? What Headset can I use with my ShoreTel IP 265 Telephone?

Alfred — Mon, 06 Jul 2009 22:36:51 +0000

Q: I use a ShoreTel 265 phone at work and I need to find out if the AWH-55 Wireless Headset will work with this phone. I would like to be able to answer the phone from the headset without the use of a handset lifter so please let me know what model would work with my phone.

A: Here is what is recommended for the ShoreTel IP 265 Telephone: Instead of the AWH-55, you want to use the Plantronics CS55 ($225.00). Physically, it looks similar to the AWH-55 but it works on a different frequency (1.9 GHz) that will not interfere with your wireless Internet connections in the office and it has up to 10 hours of talk time. To connect it to your phone without having to use a handset lifter, you will need the RD-1 adapter cable (#78887-01, $24.95) which allows for remote call answer/end.

Static and Crackling in your CS55?

Wayne — Wed, 29 Apr 2009 19:14:25 +0000

On occasion you will need to “Reset” your CS55 wireless headset. CS55 Reset Instructions will get you back to a clear conversation in less than 30 seconds.

Why your new CS55 replacement headset doesn’t work…

Wayne — Wed, 15 Apr 2009 22:36:46 +0000

If you break or lose your CS55 headset and need to purchase a replacement, it’s important to know about an important step before your new headset will work. You need to pair or subscribe the headset to the base. What does that mean? Your new headset isn’t able to communicate with your old base until you connect the two. Please visit How to subscribe or pair your Plantronics CS55 wireless headset to the charging base for complete instructions with pictures to make the process painless.

How to: Replace your Plantronics CS55 Battery

Wayne — Thu, 09 Apr 2009 16:18:00 +0000

If you’re Plantronics CS55 wireless headset doesn’t hold a charge like it use to, it’s probably time to replace the battery. It’s not the easiest thing to do, but with our guide and pictures, we can walk you through it and have you up and going in a few minutes. Click here for steps.

A Little About the Plantronics CS55!!!

Wayne — Thu, 12 Feb 2009 21:15:00 +0000

The Plantronics CS55 is a really great system, and the fact that it has a convertible headset that comes with a headband as well as an earloop is what makes it one of Plantronics’ most popular wireless systems. Now keep in mind that you will need the optional Plantronics HL10 Handset Lifter for one-touch remote answering when you are away from your phone, you will probably want to check out compatibility. And since the CS55 runs on a 1.9GHz voice dedicated frequency, it is not likely to pick up interference from any other device like some other models that run on 900MHz and 2.4GHz. And because of the popularity of the CS55, Plantronics even made another version to be used at home with single line cordless phones, called the CS55H Home Edition (no handset lifer required, it’s just touch…and go). The CS55 is an awesome system and it’s easy to see why it’s a fan favorite among our customers!!

CS55 Wireless Office Headset System

Wayne — Thu, 26 Jun 2008 15:28:00 +0000

The Plantronics CS55 Headset is the first in the United States to implement DECT 1.9 GHZ Voice-Dedicated wireless Technology. You can receive calls up to 300 feet from a desk phone, talk and get coffee all at the same time! The CS55 has superior quality, secure communication voice dedicated provides uncompromised audio quality and the lowest probability of interference. The CS55 allows 10 hours of talk time and has a remote answering option. The noise cancelling mircophone is perfect for any work environment and drownds out the background noise so your caller can hear you more clearly.