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Posts Tagged ‘direct-connect’

Help? Does the Avaya 4610SW IP need an amplifier to work with the Plantronics H261?

July 20th, 2009 No comments

Q: Does the H261 Headset require the use of an amplifier to work with the Avaya 4610SW IP?

A: The Avaya 4610SW IP Phone has a dedicated headset jack. For the H261 Headset to work with your phone, you will need the Plantronics HIC-1 (part # 49323-04) direct connect cable.  An amplifier is not necessary as this set-up uses the volume controls of your phone. This is a cost effective way to use a headset with the Avaya 4610SW IP phone.

Help? Can the HW261N-CIS Headset be used directly with a Cisco IP 7912?

July 20th, 2009 No comments

Q: May I use a Plantronics HW261N-CIS headset directly with a Cisco IP 7912 series phone or do I need an amplifier?

A: According to our compatibility guide and research, the Cisco 7912 does not have  a dedicated headset port on the phone, so it does not support a direct-connect headest like the HW261N-CIS, which comes with the connecting cable. It will require an Audio processor (amplifier) like the M22 or AP15. You can use the HW261N (same as the CIS model but without the connecting cable) with either of the two audio processors.