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Posts Tagged ‘unified communication’

Help? Does the Plantronics .Audio 1100M USB Handset work with SKYPE?

July 28th, 2009 No comments

Q: Can I use the Plantronics .Audio 1100M USB handset with SKYPE?

A: Technically yes, But…You can use the Plantronics .Audio 1100M USB to listen and talk through SKYPE, but not the dial pad on the handset. You will have to use your pc keyboard to dial a number to make a call. The .Audio 1100M USB was only optimized to use with the MOC (Microsoft Office Communicator 2007).

Here is what Plantronics says:

Ease the transition to Unified Communications with the practical and affordable .Audio 1100M USB Handset. Designed for phone-intensive users not yet ready to manage calls on the PC, the USB handset provides a familiar 10-key dial pad and traditional call control buttons such as answer/end and mute. The Ergonomic .Audio 1100M is optimized for Microsoft Office Communicator 2007. The touch of a button lets users switch to an alternate speaker phone or the PC microphone/speakers when desired. Wide band audio and a noise-canceling microphone optimize audio quality, and a convenient USB cable lets workers plug the device into any computer. Includes a cradle that clips to desktop monitors and laptops for convenient desk management.

Plantronics Announces New Products Optimized for Microsoft Office Communicator 2007

April 17th, 2009 No comments

Plantronics is pleased to formally announce four new USB/PC products that are Optimized for Microsoft Office Communicator. These products help meet the growing demand and opportunities with Unified Communications and the increasing use of PC calls in the market place:

.Audio™ 1100M
A familiar phone design with wideband audio, one touch call control, noise canceling microphone, and speakerphone activation key to transfer call to loudspeakers on PC. The .Audio 1100M (part #57700.001) is now orderable and shipping with an MSRP of $79.00.

MCD100-M™ USB
A USB speakerphone with full duplex audio with noise suppression and echo cancellation, integrated microphone and loudspeaker and a mute button that automatically syncs with Microsoft Office Communicator 2007. The MCD100-M USB speakerphone (part #81402-01) is now bookable and will begin shipping in May with an MSRP of $179.00.

Entera™ USB MOC – Monaural
A monaural corded headset (HW111N-USB-M) with call control. Targeted to frequent users and conference callers. The Entera HW111N-USB-M monaural (part #81272-01) is now orderable and shipping with an MSRP of $109.00.

Entera™ USB MOC – Stereo
A stereo corded headset (HW121N-USB-M) with call control. Targeted to frequent users and conference callers. The Entera HW121N-USB-M stereo (part #79930-01) is now orderable and shipping with an MSRP of $129.00.

Plantronics Teams with IBM to Enhance Business Communication With Sametime Unified Telephony

April 16th, 2009 No comments

On April 1, 2009, Plantronics announced plans for integration between IBM Lotus Sametime Unified Telephony and Plantronics’ suite of Unified Communications (UC) products. Plantronics is participating in the Lotus Sametime Unified Telephony Validation Program to test its broad range of corded and wireless solutions to ensure full interoperability and easy implementation within existing IT environments.  As adoption of UC solutions for improving business collaboration increases, Plantronics and IBM are working together to optimize the user experience for Sametime Unified Telephony and Sametime-based telephony and web conferencing. Customers using Sametime Unified Telephony with Plantronics UC products, including the recently announced Savi Series, are assured of plug-and-play simplicity, superior audio quality and, with Savi Series, enhanced agility for managing calls routed by Sametime Unified Telephony across multiple devices.

Plantronics Savi wins Unified Communications Product of the Year

April 16th, 2009 No comments

We keep talking about how great the Savi line of wireless headsets are and now the awards are starting to back us up. Unified Communication is a new term in the telecommunications industry and specifically in the headset world, it means that you’re able to use one headset and communicate with multiple devices such as your desk phone, computer soft phone or cellular phone.  View Product of the Year awards from TMC.

Plantronics Unveils New Wireless Audio Solutions for Unified Communications

March 11th, 2009 2 comments

SaviTM Office and SaviTM Go Wireless Headsets Unify Business Communications Across Multiple Applications and Devices

SANTA CRUZ, CA–(Marketwire – March 11, 2009) – Plantronics, Inc. (NYSE: PLT) today introduced the industry’s first suite of Unified Communications wireless headset systems that integrate multiple devices and applications for improved business collaboration and cost savings. Designed for today’s distributed workforce, the Plantronics Savi™ Series provides a new level of communication versatility combined with superior audio and reliability.
“As Unified Communications becomes more prevalent in the enterprise, professionals are increasingly using a mix of communication tools, including desk phones, softphones and mobile phones, on an everyday basis,” said Melanie Turek, industry principal, Unified Communications at Frost & Sullivan. “Intelligent headsets that can unify devices and applications to help eliminate costs and improve workforce collaboration are truly essential for successful UC deployments.”

Revenues for the worldwide unified communications application and service markets grew by 294 percent in 2008, according to Frost & Sullivan. The analyst firm forecasts a CAGR of 72 percent for the market (2008-2014).

The Plantronics Savi Series features two wireless headset systems: Savi Office and Savi Go. Savi Office is designed for office workers and provides a single wireless headset for mixing desk phone calls with PC audio and softphone calls. Savi Go gives mobile professionals a simple-to-use wireless headset to connect to PC and mobile phone communications. Both products have variants that support UC offerings from leading providers, including Avaya, Cisco, IBM, and Microsoft, and other popular services, such as Google Talk and Skype.

“Plantronics is participating in numerous Unified Communications pilot projects, helping IT departments increase adoption by understanding end user needs and preferences,” said Chuck Yort, vice president and general manager, B2B Solutions at Plantronics. “Experience is teaching us that the last leg of UC — how well end users interface with devices — is just as critical as the infrastructure. Our new Savi products are reliable, minimize risk and spur adoption for IT decision makers, and deliver great audio, comfort and ease of use for end users.”
Plantronics Savi Office — PC and Desk Phone Integration
As the PC emerges as an audio platform for business, professionals require a way to seamlessly transition between the various audio-intensive functions performed during the workday. With the Savi Office headset system, professionals can use a single wireless headset for wideband PC audio, including web conferencing, multimedia streaming and music listening, and switch to/from both desk phone and softphone calls at the touch of a button.

Plantronics Savi Office features a new software application, PerSono® Suite, to manage calls and audio. PerSono Suite provides an intuitive, one-click interface to let users mix desk phones and softphone calls, mute a call, or put a call on hold with a single click. Users can personalize PerSono Suite and save ring tones, volume levels, and default settings.

Additional Savi Office features and benefits include:
— Mobility: All communications and PC audio listening on Savi Office are
wireless, giving professionals the freedom to talk hands-free and work
without the hassles of a cord, up to 350-feet away from the desk.

— Audio Quality: Savi Office is built on digitally encrypted, voice-
dedicated DECT™ 6.0 technology for exceptional audio quality and lower
interference with other wireless devices.

— Personal Choice: Savi Office is offered with two different wearing
styles: convertible includes over-the-ear and over-the-head styles and a
discreet over-the-ear style, both with noise-canceling microphones.

Plantronics Savi Go — Wideband PC Audio and Mobile Connections
Designed for the more than 47.3 million mobile professionals*, the Plantronics Savi Go headset system enables users to unify their PC softphone and mobile phone communications with excellent audio quality. Savi Go includes a plug-and-play Bluetooth® USB adapter that reduces support costs by eliminating cumbersome software set-up processes and provides life-like, wideband calling through any UC application. The Class 1 Bluetooth adapter provides up to 200 feet of range from the PC for extended mobility, and also features A2DP for wireless stereo streaming.

Additional Savi Go features and benefits include:
— Device Simplification: The Savi Go headset includes multipoint
technology that allows users to switch between their mobile phone and PC
calls with the touch of a button.

— Audio Quality: The headset features an extended boom and noise-
cancelling microphone for call clarity, and a single button on the headset
provides remote answer/end, volume up/down and mute.

— Ease of Use: Savi Go also comes with the PerSono Suite software to
help manage PC audio and calling.

Plantronics Savi Go will be available in two versions: Optimized for Microsoft® Office Communicator 2007 and enhanced for other Unified Communications platforms.

Availability
Plantronics Savi Office and Savi Go Optimized for Microsoft® Office Communicator 2007 will be available through Plantronics authorized retailers later this spring. Savi Go enhanced for other Unified Communications platforms will be available this summer.

Plantronics — The Voice of Unified Communications
Plantronics offers one of the industry’s most complete families of corded and wireless products for unified communications. Widely recognized for their sound quality, reliability and comfort, Plantronics’ audio solutions help companies extend the benefits of IP communications throughout the extended enterprise, fostering better business communication and efficiency regardless of where professionals are working.

For more information about Plantronics’ UC-ready products, visit: http://www.headsetsdirect.com/plantronics/unified_communication.html.

To access the social media press release, which includes images and video, click here: http://www2.marketwire.com/mw/release_html_b1?release_id=481162

About Plantronics
In 1969, a Plantronics headset carried the historic first words from the moon: “That’s one small step for man, one giant leap for mankind.” Since then, Plantronics has become the headset of choice for mission-critical applications such as air traffic control, 911 dispatch and the New York Stock Exchange. Today, this history of innovation is the basis for every audio product we build for the office, contact center, personal mobile, entertainment and residential markets. The Plantronics family of brands includes Plantronics, Altec Lansing and Clarity. For more information, go to www.plantronics.com or call (800) 544-4660.

Altec Lansing, Clarity, PerSono Suite, Plantronics, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Plantronics is under license. All other trademarks are the property of the respective owners.
*IDC Worldwide Mobile Worker Population 2007-2011 Forecast.