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VoIP Phone The IP720 (Part # ALTI-IP720) is a new design with enhanced look and feel base on IP710. The IP720 includes an embedded Plantronics Serial Bus (PSB) port for Plantronics wireless headset control. Therefore, no lifter is required when Plantronics wireless headset is connected to the PSB port. The Plantronics wireless headset support feature allows the user to answer and end calls remotely from the headset (No HL10 needed). The PSB port accessory cable is included with the phone. Compatible Wireless Office Headset Systems include: Savi™ Office, CS55™, CS70N™ and SupraPlus® Wireless.

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The model of amplifier will determine it’s interchangeability. However, the Plantronics corded amplifier is not normally designed to work together with cordless / wireless stations, although if they’re used on different phones, they can be used on the same phone system. Another possibility is our training adapter, primarily used for training purposes but does allow you to toggle between corded and wireless headsets. The headsets used with the corded amplifier are compatible with the older Plantronics CA10 cordless base because of the quick disconnect feature but the CA10 is now discontinued and only available as a reconditioned unit.

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Keith Shaw with Network World gives some great insight on the Plantronics Voyager Pro.

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Whether your outfitting your employees to work remotely for short periods of time or permanently, Plantronics offers a robust suite of hands-free communications solutions optimized with business-class sound. Help your employees choose the solution that is right for them, based on mode of communication (home phone, PC, mobile phone), level of mobility needed and short-term or long-term use. For short-term situations, you should also consider a more robust solution that can be brought back into the office environment once the worker discontinues teleworking.

A few examples:

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If you ever lost or needed to replace your Plantronics CS351N headset, you will need to “Pair” it to the base.  Unfortunately, there are no instruction included with your replacement headset and it’s not as easy as placing it in the base.  Click here for pairing your Plantronics CS351N wireless headset so you can be up and going in a few minutes.

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On occasion you will need to “Reset” your CS55 wireless headset.  CS55 Reset Instructions will get you back to a clear conversation in less than 30 seconds.

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No, I’m not talking about some guy in your neighborhood…  I’m refering to a little USB device that kinda looks like a flashdrive but it has an RJ11 phone jack that will let you use a standard telephone through your computer.  So basically, you would unplug your phone from the wall jack and plug it into this device.  This is just another way of saving money on your phone bill, especially long distance charges, by talking over the internet.

Want to use a headset with this device ?  Well it’s as easy as… Magic! (Top hats and rabbits are optional)  You have a couple of different ways that you can connect a headset when using MagicJack.  You can of course get a headset that will work with the phone that you are using with the device, or if you don’t want to use a regular telephone at all, you can get any headset that will plug into your computer because MagicJack also has…  (wait for it…)  TADA.  A softphone!  Now on a serious note, one thing that you may want to keep in mind when considering these “over the internet phone devices” is that some of them do not have to offer 911 services.  Just something that you may want to verify for your area if you are thinking of getting one of these devices.  Or, just be sure to have a “911 backup”.

So if you’re looking for an alternative to SKYPE or Vonage, MagicJack just may do the trick!    

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On April 1, 2009, Plantronics announced plans for integration between IBM Lotus Sametime Unified Telephony and Plantronics’ suite of Unified Communications (UC) products. Plantronics is participating in the Lotus Sametime Unified Telephony Validation Program to test its broad range of corded and wireless solutions to ensure full interoperability and easy implementation within existing IT environments.  As adoption of UC solutions for improving business collaboration increases, Plantronics and IBM are working together to optimize the user experience for Sametime Unified Telephony and Sametime-based telephony and web conferencing. Customers using Sametime Unified Telephony with Plantronics UC products, including the recently announced Savi Series, are assured of plug-and-play simplicity, superior audio quality and, with Savi Series, enhanced agility for managing calls routed by Sametime Unified Telephony across multiple devices.

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If you break or lose your CS55 headset and need to purchase a replacement, it’s important to know about an important step before your new headset will work.  You need to pair or subscribe the headset to the base.  What does that mean?  Your new headset isn’t able to communicate with your old base until you connect the two.  Please visit How to subscribe or pair your Plantronics CS55 wireless headset to the charging base for complete instructions with pictures to make the process painless.

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The Savi wireless office systems are the next link in the evolutionary chain of Plantronics’ wireless headset systems.  Years in the making, these beauties are about to make their debut.  The Savi Office Systems will work with most single & multi-line phones, but it will also work on your computer with SKYPE or whatever other software you may have.  And it’s all integrated into the base of the system, no extra devices needed !  How cool is that ?  There are currently two models offered, the Savi WO100 and the Savi WO200.  The WO100 is the convertible model which gives you the option to wear it over the head or over the ear, you just snap on whichever attachment you’d like.  The WO100 headset looks just like the Calisto Pro headset, except it offers the convertible option.  The Savi WO200 is the over the ear model which loops over your ear and has an earbud that goes in the ear, which resembles the CS70N headset. 

And can you say “Holy distance Batman” !  The Savi Office systems have an extended range of up to 350ft, while still using the same rock solid 64 bit encrypted DECT 6.0 technology to keep your calls secure.  You can also easily pair up to four of the Savi headsets to one base unit for conference calls, you can even conference between your landline phone and your softphone.  As more and more individuals as well as companies are starting to venture out and use programs like SKYPE and other Unified Communications software to be totally connected, and to simply save money every month on their long distance charges, these types of systems are quickly becoming a much needed valuable tool for us to get the job done.  The Savi systems are compatible with the standard HL10 Handset Lifters for remote one-touch answering and can also be used with specific EHS’s (Electronic Hook Switches) for certain phones.  The cutting edge Savi systems are just packed full of so many features, you really have to check them out to see what they can do.  We are always looking for “tools” to help us be more productive and more efficient in the office, and if it can make my workload easier… hey, I’ll take that too.  So any way you slice it, that ain’t bad.  Welcome to the wireless evolution !   

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